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Design session with Project Healthy Children, Stanford University

PHCCatapult kicked off 2010 with a new design session with Project Healthy Children (PHC).  PHC works with governments and private industry to establish food fortification and supplementation programs that improve the health of women and children around the world.  Catapult, PHC and Stanford University hosted a joint design session to review two promising technologies developed by student teams in Stanford’s Design for Extreme Affordability: a water pump attachment that doses out micro-nutrient during water collection and an attachment for milling machines that doses out micro-nutrient while grains are processed.  From PHC’s website on the new initiative:

In the developing world, a significant portion of the population is rural. Villagers tend to grow their own cereal grains, such as maize or sorghum and mill the raw grains in small community mills. These community mills are typically powered by water or diesel/electricity and the cereal flour produced is consumed as a staple food. Community mills therefore present an excellent opportunity to extend the delivery of micronutrients to a large number of rural people through the small scale fortification (SSF) of cereal flour during grain processing.

In conjunction with our partners, The Micronutrient Initiative, Stanford University and with funding from the Ansara Family Fund, PHC is undertaking groundbreaking work in designing a program to broadly implement small scale fortification. Small scale fortification promises to be one of the most significant break-through technologies in reaching the rural populations where the need is greatest. The promise so far is unmet due to the health community’s inability to solve the social and economic questions associated with rolling out a broader program.

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5 lies we tell ourselves (and funders) when developing new tech for people in need

Like any service-based organization, Catapult Bikesreceives requests from a variety of organizations and individuals.  Some come to us with little more than an idea, others have had their idea in the market for over a decade.  Some are based within the small community they’re trying to affect and others have never traveled to a developing country.  Regardless of the above, many organizations make similar statements regarding their idea. Over the years we’ve developed a healthy amount of skepticism for some of these statements.  In particular, we are always a bit wary when we hear these five most common claims:

Statement 1:  People in the developing world need more “time”

When people say their technology enables more “time” for income generating activity, social needs, education, etc. it’s okay to question that need.  Time is a very Western value not shared with many parts of the world.  When it comes to selling your technology in-country, keep in mind that there are other values your technology could provide that may be more provocative than “time savings.”

Statement 2:  The technology must scale in order to be effective or worthy of investment

There are many technologies designed to meet the needs of a specific population that have value, but will never reach production volumes in the millions. Our world is not homogenized; one size doesn’t necessarily fit all.  While it’s great if your idea translates globally, realize that many do not.

JikoOn a related note, a business plan that outlines first year sales greater than 250k I put in the naïve category.  While the number of people in our world who lack basic needs is on the order of 2 billion, the lack of effective marketing and distribution infrastructure in many countries is a roadblock for promising technologies. Establishing and implementing a marketing and distribution plan is achievable, but is often a task more complex and time-intensive than the design development.

Statement 3:  This technology is so clever; everyone will want one!

Beware the solution in search of problem!  Is the technology addressing a real need?  And can you articulate it through a business plan – a business plan that includes research of prior art, your market size, impact number, and implementation strategy? It may sound kinda mean, but it’s common for smart, well-meaning folks to be motivated by a problem highlighted in an article, a documentary, a trip, and to act on it without considering the challenges surrounding new technology development.  “Business” and “humanitarianism” are not contradictory terms.

Statement 4:  I designed a brand new solar cooker

No you didn’t. I don’t deny that there’s a small possibility you did, but it’s highly likely you did not. Hate to break it to you.  Reinvention of the wheel is one of the plagues of the development world. New websites intended to promote collaboration and shared knowledge are attempting to alleviate that problem. Please, please, please do a google search of your idea. Check Engineering for Change, Appropedia, Kopernik, the proceedings of ETHOS, etc. And everyone developing technologies, please document and publish your learnings on one of these sites.

Statement 5:  The development work will be done for free by volunteers

Take it from a crew of folks who spent three years volunteering their professional services – volunteerism is great for the volunteer, but often proves little benefit for the end-user of your technology.  As the saying goes, you get what you pay for.  The many drawbacks of a volunteer workforce is what drove us to start an organization to cater to the needs of promising organizations and ideas with tight financial capacity.  Check out D-Rev, Catapult, Design that Matters, etc.  All are specialized resources for developing humanitarian technology that employ staff with international development experience, design experience, field experience, and connections on the ground to get your project up and running.  When billions of people lives are at stake, it’s worth the investment to work with professionals.

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Change Engineering to the rescue

pic1How do people and communities change their behavior?  We can do all the inventing we want, but if we don’t anticipate how people receive new ideas then we are probably doomed to failure.  As soon as we leave, the innovations we brought with us to a community are out the door as well.   Aid organizations and engineers working on problems have limited resources – both money and time are scarce – but the problems are innumerable so we don’t have the patience to work on things that don’t work.  If we want more successes we have to develop better implementation plans, taking into account everything we can learn about what makes people tick.

For lack of a better term I call this thought process “change engineering”, or designing and implementing new products andpic2 innovations very deliberately so that they stick when applied to a new community or market. This requires equal parts anthropology and social engineering, as well as the harder sciences to address the technology (and some things we have to make up as we go along)?  Too often our teams going to the field are made up of traditional engineers only – people trained to appreciate new products for the sake of newness only, forgetting that not everyone is like us.  But what if others value innovation differently than we do?  Our (first world) culture is famous for innovation.  I find this to be a defining characteristic of life in these modern times, but it’s different in more traditional cultures.  Imagine our distant forefathers eeking out an existence on the savannah; do we really think the serial risk taker was the one who got the most genes in the pool at the end of the day?  The more I travel I find that it is more likely that they were the ones written off as a menace to the community well being – a crackpot with the least desirable habits.

pic3Perhaps we need to try and correlate risk averse behavior with Maslow’s Hierarchy of Needs.   Maslow speculates that people strive to meet basic needs, like feeding their families, before they move on to tackle more complex ones (like saving the environment).  The ability to tolerate risk is correlated with security – represented by higher levels on the pyramid – which is distributed differently around the world.  What if people with little disposable income don’t approach risk the same way we do?   In our case we will borrow to the hilt on credit cards for consumer electronics we don’t need, then still take out a for-the-rest-of-our-life 30-year mortgage on a house. However in most other countries, borrowing is from families and spending beyond means is not taken to the extreme lengths that we see in the US.  It is widely known that people save money differently around the world, with poorer people tending to save more, but what does that mean?  Financial literature speculates that saving money is a virtuous activity and theorizes “risk averse consumers set resources aside as a precaution against possible adverse changes in income”; meanwhile our culture incorrectly assumes that our present level of income will always be there.

People may be unwilling to spend their savings on the things we think are valuable assets for them pic4because purchasing such unfamiliar goods represents an unacceptable risk.  We have to consider the implications of this mentality when we want to introduce “new things” like an improved cooking stove (perhaps saving them time and money, and improving health) that compete with the status quo – often just a simple ground stove fueled with free biomass.  The “new thing” is sometimes just too strange.  If you factor in the differences in the way people value their time – free time may not be such a luxury in much of the world– we find that even giving away useful goods for free is problematic!   Of course the key to engineering change better is in more observation.  Become an expert in your community’s problems and live life in their shoes.  Collect some firewood, start a fire with wet wood, cook a meal over a traditional three stone fire… and definitely listen.

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Catapult at TEDxSoMa on January 22

Join us or watch TEDxSoMa live for Catapult’s presentation on:

“The Human Factor – The designers approach to societal change”
TEDxSoMA
Parisoma
1436 Howard Street
San Francisco, California

TEDxSoMa brings the TED experience to a local level, bringing together innovative ideas and concepts through TEDtalks and inspiring speakers. TEDxSoMa was developed by members of the PariSoMa Coworking Space whose core beliefs are community, collaboration, innovation, openness, and sustainability.

Current confirmed speakers include Heather Fleming of Catapult Design, Kevin Danaher of Global Exchange, Marina Gorbis of The Institute for the Future, and David Sibbet of The Grove, with several more very exciting speakers days from being announced. TEDxSoMa will feature 10 — 12 speakers and 2 — 4 musical/artistic performances. The event will be streamed live and featured on Justin.tv, with production from VidSF.

For more information and to register:
http://www.tedxsoma.com

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The Power of Donations

wishlist2In the course of our Startup Campaign, many people have asked us what we will do with the money we raise. The easy answer is, “pay the rent ($500/month)”. A similar answer is, “pay ourselves” – we’d like to start receiving a living stipend starting in the New Year. But both of these responses give an incomplete picture of the situation and to what ends the funds we raise will be used. Because we charge a fee for our services and because a substantial amount of our time and energy is spent on project work, much of our future salaries and operating expenses will be paid for by earned income. That portion of our operating expenses not paid for by earned income is covered by donations and grants – the more donations we receive the less we need to charge for our services. However, to say that donations received will simply go to pay our operating expenses is to oversimplify the value and importance that this money plays. In essence, donations are the leverage by which we increase our ability to bring life-changing products and technologies to those in need – the more donations we receive the wider the array of promising projects on which we may work. Allow me to explain:

If we were to work only on those projects that could pay for program costs and operating expenses our hands would be tied with regard to project selection. We would be unable, as an organization, to consider those promising and worthwhile projects that were not well-funded enough to pay our rates as set by our hard costs. But, with the addition of a second revenue stream, charitable donations, we have more latitude in our ability to select mission-critical project work and to increase the likelihood that promising products come to fruition.

For example, for the last few years we have been working on a small-scale, open-sourced, wind turbine with the San Francisco Professionals chapter of Engineers Without Borders – USA (EWB). The goal of the project is to develop a low-cost turbine that could be used to bring a modest, if meaningful, amount of electricity to a substantial number of the 1.6 billion people living without regular access to electricity.

Currently this project is unfunded beyond prototyping costs, which are covered by EWB. All work that happens on the turbine is performed by EWB volunteers and Catapult personnel operating at a loss. As a result, the project, though promising, moves ahead slowly and uncertainly. If Catapult were able to dedicate a full-time engineer and design fellow to the project for three months we would be able to drive the design to completion, build and test a functional prototype, and travel to Guatemala to install a turbine for field-testing. The cost of this three-month program is only $25,000 but stands to benefit tens, if not hundreds, of millions of people. If that’s not leverage, I don’t know what is.

Another potential project we could work on is also energy-focused. The client, a small renewable energy generation company that uses agricultural waste products to power generators, would like to increase their operations from the 3,000 individuals they currently serve to the 50,000 potential customers they have identified. Part of their efforts to scale-up their operation involves finding a way to monetize the waste byproducts produced in the process of generating electricity. For $12,000 Catapult could conduct the material and technology research they need to evaluate this sustainable and environmentally friendly opportunity. While our potential client is able to afford $7,500, they cannot afford the rate we must charge. With a relatively small contribution from donations, Catapult would be able to leverage the limited resources of our potential client and to help them dramatically increase the scope of their operations.

While the type of products on which we work ranges from energy generation to medical devices and water sanitation, all are focused on the effort to realize the promise and opportunity that technology offers to dramatically and positively transform lives. With the addition of money we collect from donations, such as we have been raising during our Startup Campaign, we are able to work with idea-rich but resource-poor organizations to leverage the resources they do have to do an amazingly disproportionate amount of good. So the long answer to the question of, “What does my donation buy?” is the simple response of, “leverage”.

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Unreasonable Institute interviews Tyler on designing affordable objects

LightThe Unreasonable Institute’s Teju Ravilochan interviews Catapult co-founder Tyler Valiquette on the need for affordable design for low-income consumers.  Check out the video interview as well as the highlights from the interview on the Unreasonable Blog.

“What good is a water filtration product if no one wants it, uses it, or will pay for it?” According to Catapult Design, a non-profit design firm engineering affordable products that meet the needs of the world’s poorest customers, absolutely none. Consumers who earn between $1-$2/day have long been ignored by design firms and don’t have access to basic amenities like clean water and energy. Catapult’s job is to address these needs through design.

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Catapult Holiday Party 2009!

Catasource2If you’re in San Francisco, join Catapult + Samasource for our Holiday Party on Friday, December 11th! We’re celebrating the end of Catapult’s first year in business, our successes and failures, and want to share with old and new friends we’ve met throughout the year –

Time:  7-11pm
Address: 972 Mission St (between 5th and 6th Streets), 5th floor.
BART stop: Powell Street — we’re a 5 min walk through Mint Plaza.

Please bring guests, but make sure they RSVP on Facebook.

Wear: your best reindeer sweater
Bring: dancing shoes, ipods, guitars, other instruments, alcohol, and eggnog
We’ll serve: mulled wine, snacks, and our staff’s music pics

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ASME joins the Startup Campaign

asme-logoThe American Society of Mechanical Engineers (ASME) and EngineeringForChange.org have just announced there support for Catapult’s Startup Campaign by matching funds up to $10,000!  Which means, until we reach $10,000 all contributions will effectively be doubled.  So make your contribution today — ASME and EngineeringForChange will match it — and double your financial impact.  Click here to give!

A big thank you to both ASME and EngineeringForChange for joining us in supporting technology and design for social change.

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It’s the thought that counts

giftHave you ever had to pick out a gift for someone you didn’t know very well?   Felt the pressure of selecting something for a stranger without knowing what they already have or what they need?   And have you ever been on the receiving end?  We all have the wool socks, random ceramic mugs, and piles of coffee table books lying around.  Wouldn’t you rather receive something you actually want and need?

Designing an object for a stranger is similar to the thought process behind buying that person a gift.  Ideally, you give them something they want, something they’ll use, something they maybe didn’t know they needed.   A successful design meets these same criteria.  And lucky for us, there are existing frameworks and methodologies designers have used for decades to guide product development. You’ll even find that the same strategies you use when trying to figure out what to buy that stranger are represented in these frameworks.   For example, your first instinct might be to ask someone who knows the person for whom you’re buying the gift for suggestions.  Or some insight.  Similarly, most design methodologies are rooted in the understanding of your end-user.

It’s unfortunately not as easy as plugging variables into an equation, and like most things it takes practice and experience to build your success.  But you can help yourself and your team by using the multitude of resources available.  There are a glut of books on design process and methodologies, IDEO’s HCD Toolkit, and workshops (such as Catapult’s) available to help get you started.

To start, here’s five quick principles that I hope will aid your design project:

1.  Don’t be afraid to get specific.

“Let’s solve the energy crisis” has way too much ambiguity.  Good design comes from creating constraints.

2.  Design is a conversation, not a monologue.

It’s also multi-lingual.  If you find you’re the only person in the room, make an effort to surround yourself with a multi-disciplinary team to balance your perspective, consider cross-cultural issues, or build a business model.  And don’t forget that this conversation includes stakeholders and users who are in-the-field.

3.  Beware the solution in search of a problem.

Spend at least the first quarter of your timeline, whatever it may be, avoiding generating solutions.   Good solutions emerge when you have enough information to know why they’re good.  You know you’re in danger if you’ve developed technology without a place to field test your prototypes.  Or… you have no idea what I mean by “field test.”

4.  Create some context.

Remember the gift giving for a stranger?  Do everything you can to know more about who and what you’re designing for.  Because they are the ultimate decision makers on the success of your efforts.  If they don’t want or use it, then your efforts are in vain.

5.  We can’t assume one size fits all right off the bat.

Despite all the hype and uber-focus on “scaleability”, start with focused efforts and you’ll be surprised at how good design can translate and scale.

What do we most of us actually do when we have to buy a gift for a stranger?   We buy gift cards.  Gift cards empower the recipient to choose their own gift, which is exactly what we would want.   The power of choice.  Your end-user is the same – don’t convince yourself that they aren’t.

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Catapult Design + Architecture for Humanity Happy Hour

CataHumanityJoin Catapult Design and Architecture for Humanity on Tuesday, November 10 in San Francisco at 21st Amendment for a joint happy hour with staff and supporters of both organizations!   Have a post-work drink, network, and learn about what innovative new projects are taking place in the field of humanitarian design.

6:30pm
563 2nd Street
San Francisco, CA