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1Kickoff

Review Project History & Goals

Review Project History & Goals

  • Define milestones

  • Determining how we know we have achieved success

  • Review program's greater objective

  • Give special consideration to manufacturing & pilot planning

Define Problem Statement

Define Problem Statement

  • Define the user

  • Define the stakeholders

  • Define market & scope of the problem

Co-Create Design Brief

Co-Create Design Brief

  • How is the product distributed?

  • What are the manufacturing goals?

  • How do we envision usage?

Review Roles, Schedule, & Working Protocol

Review Roles, Schedule, & Working Protocol

  • Convene in-person

  • Align timeline & outputs with budget

  • Agree on how & where to share project files & updates

2Engage

Comprehend the End Users

Comprehend the End Users

  • Define field research strategy

  • Understand users' motivations, desires, predicaments, habits and demands through select design research methods

Assess Technical Possibilities & Competitive Market

Assess Technical Possibilities & Competitive Market

  • Benchmark competitive products & prior art

  • Borrow from what exists

  • Research local manufacturing capabilities if applicable

Review Program & Policy

Review Program & Policy

  • Understand regulatory standards

  • Identify & interview stakeholders

  • Review literature & academic perspectives

Synthesize

Synthesize

  • Sort the data

  • Interpret the data

  • Create design tools from data to apply to solutions

Reframe Problem Statement

Reframe Problem Statement

  • Revisit the design brief

  • Turn interpreted data into actionable steps

  • Confirm the design brief

3Develop

Create Concepts

Create Concepts

  • Ideate & brainstorm

  • Create sketches or storyboards to communicate ideas

  • Inspire co-creation

Prove Concept

Prove Concept

  • Create low & hi-fidelity prototypes

  • Use prototypes to help define what needs testing

Test with Users & Stakeholders

Test with Users & Stakeholders

  • Reflect & re-group

  • Evaluate tradeoffs between solutions

  • Decide on & refine design

Converge to Focus

Converge to Focus

  • Reflect & re-group

  • Evaluate tradeoffs between solutions

  • Decide on & refine design

Design Review

Design Review

  • Check that all essential stakeholders are consulted

  • Is there consensus on a solution?

  • Is the solution viable?

  • Assess remaining project timeline

4Strategize

Build Vendor Partnerships

Build Vendor Partnerships

  • Find & vet vendors

  • Obtain estimates

  • Create a Quality Assurance Plan

Create Product Architecture

Create Product Architecture

  • Create CAD model & engineering documents

  • Outline the bill of materials

  • Fabricate & assemble a unit for debugging purposes

Plan for Sourcing

Plan for Sourcing

  • Outline costs & lead times

  • Develop packaging strategy

  • Calculate duties & transport

  • Re-visit regulatory standards

Field Test

Field Test

  • Define a field test strategy

  • Test environmental durability

  • Collect data

Revise & Review

Revise & Review

  • Use field test data to implement revisions

  • Visualize customer experience

  • Finalize specification package

5Hand Off

Prepare to Staff

Prepare to Staff

  • Assign vendor liaisons & other operational management

  • Seek out distribution partners

Complete the Design Package

Complete the Design Package

  • Designate materials, textures, finish, & color

  • Finalize the Bill of Materials

  • Package the Part & Assembly Build for transfer

  • Describe all standards & certifications needed

Request Factory Samples

Request Factory Samples

  • Formalize manufacutring partner relationships

  • Release design package to manufacturers

Review Factory Samples

Review Factory Samples

  • Test durability

  • User test

  • Finalize price

  • Finalize design

  • Debrief client

Create Instruction & Training

Create Instruction & Training

  • Illustrate manuals for assembly, use & storage

  • Produce how-to videos for more complicated products

  • Run educational sessions for new technologies

  • Provide translations

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