A group of diverse people gathered around a large whiteboard with notes and diagrams, engaging in a collaborative activity or discussion in an indoor space.

OUR APPROACH

Community leads, paradigms shift, and outcomes outlast us.

We work at every level a problem touches, bridging research, design, and policy across communities, subject matter experts, and the institutions whose decisions shape what's possible.

Women placing sticky notes on a whiteboard during a planning session in an office.

SERVICES

RESEARCH + SYNTHESIS

We investigate root causes of social challenges

By drawing on community knowledge, expert interviews, secondary research, and analogous practice. Synthesis tells us where to start, what the evidence supports, and what the problem actually is.

Two smartphones showing a medicine scanning app. The left screen displays instructions and a photo of a medicine package with a label, with options to take a photo or choose from gallery. The right screen shows details of a medicine named Paracetamol 650mg, including usage instructions, purpose, and brand information.

PROTOTYPE + DEVELOPMENT

We move quickly from concept to working prototype

Using rapid testing, AI tools, and the broader toolkit of contemporary design practice. While tools speed up the process, judgment stays with the community and the people doing the work.

Multiple hands working on financial documents and charts on a wooden table, with some holding pens and pencils.

CO-CREATION + FACILITATION

Our engagement model is place-based

And runs through a network of local design partners. Community-defined indicators of success anchor what we build in what the community holds as meaningful.

Group of five people standing and engaging in a discussion around a large board with notes and diagrams attached, in an indoor space.

STRATEGY + SUSTAINABILITY

We translate findings into forms stakeholders need

To act on, whether that’s a policy, a roadmap, a brief for partners. The work is built to last past us, with methods shared, capacity built into participating institutions, and frameworks that continue to evolve.

OUR PROCESS

Designing in service of social equity.

Every engagement is different, but the way we work is the same. We align with partners on what's at stake, engage the people most affected, share what we learn, and stay to support the work taking root. The four stages are how we make sure design produces real shifts, not just deliverables.

Flowchart illustrating the process of partnership development, including steps to align, reframe, engage, share, support, and sustain, starting from a partners' challenge to address.

ENGAGE WITH US

Two ways to work with us.

1.
You can commission us.

FUNDERS, GOVERNMENT AGENCIES, PUBLIC AND PRIVATE INSTITUTIONS

We provide product design, design education, and design strategy to organizations working toward social change. What we earn funds our self-initiated work with communities.

2.
We can build the brief together.

COMMUNITY MEMBERS AND ORGANIZATIONS

Some of our strongest work starts with no client and no budget, just a community that has named a problem worth solving. We partner to define the project, build the brief, and raise the grants, donations, and sponsorship to make it real. The community leads from the start. We bring the resources and the initiative to get it funded and built.

A laptop screen displaying a webpage about the 'Engage' phase of a design process, with sections on goals, activities, and examples of emotions like curiosity, concern, delight, and uncertainty, all on a purple background.

NEW RESOURCE

Design with Us

Design is more than a process. It's human work, shaped by the people involved, the challenges they take on, and the emotions that surface along the way. It asks us to sit with ambiguity, question our assumptions, and examine our roles in the systems we participate in, and that kind of work calls for emotional awareness alongside everything else.

Design With Us is the open resource where we've gathered all of it, for clients, partners, and community members designing alongside us.